Questions, answered honestly

A Dubai-based maintenance, renovation, and fit-out company operating since 2019. In-house technicians across HVAC, plumbing, electrical, painting, tiling, waterproofing, bathroom and villa renovation, and commercial fit-outs. Over 9,000 jobs completed, 4.8/5 average across 150+ Google reviews.

Almost everything is in-house — AC, plumbing, electrical, painting, tiling, waterproofing, and renovation tradesmen are all on our team. For specialist work like marble polishing, fire-system commissioning, or DEWA-licensed permit work we use approved partners; we tell you up front when that's the case so you know who is accountable.

Most populated communities — Business Bay, Downtown, DIFC, Marina, JBR, JLT, Jumeirah, JVC, JVT, Al Barsha, Dubai Hills, Arabian Ranches, Palm Jumeirah, Mirdif, Silicon Oasis, Discovery Gardens, Sports City, Motor City, Al Furjan, Damac Hills, Deira, Bur Dubai, Al Quoz, Meydan, Jebel Ali. Tell us your building or community on WhatsApp and we'll confirm same-day reach.

Yes. We hold a valid Dubai DED contractor licence and carry public-liability insurance covering on-site work. License copies are available on request — particularly useful for owners associations and building managers who require them before allowing contractor access.

WhatsApp +971 52 423 0419 with a photo or short video of the issue plus your area in Dubai. We triage on the message, confirm a slot, and share a written quote where the scope is clear. For emergencies we dispatch first and confirm pricing on arrival.

We offer two layers of warranty. First, a 6-month workmanship warranty on the labour we perform — if the same issue returns within 6 months due to our work, we re-do it at no cost. Second, material warranties pass through directly from manufacturers — some systems we install carry warranties of up to 10 years. We'll share exact warranty terms for your specific project before we start.

No. Parts, fixtures, and equipment are covered by their manufacturer warranties, which we pass through to you directly. The workmanship warranty covers only the quality of the installation or repair work itself.

WhatsApp the job reference plus a photo or video of the recurring issue. We confirm whether it falls inside the 6-month workmanship window, and if it does we book a free return visit usually within 24–48 hours. Material claims (faulty product, manufacturing defect) we route through the brand's service network and assist with the paperwork.

Most workmanship issues surface fast — a leak that will re-leak does so within days, an AC repair that didn't take fails within the first cooling cycle. Six months gives you a full season of real use on the work — through summer cooling load, monsoon humidity, daily bathroom use. Beyond that, the cause is almost always wear, mishandling, or a separate fault. We'd rather honour a real six-month window than market a 12-month one nobody actually claims on.

For ongoing peace of mind, our Annual Maintenance Contracts roll preventive servicing plus call-out coverage into one fee — including labour on most repairs that come up during the year. See the AMC page for what's included.

Three things, almost all the time — slow drains from soap and hair build-up, leaky angle valves under sinks (the brass fails after 5–7 years on cheap original-spec fittings), and water heater issues from scale build-up because Dubai water is hard. All routine fixes; none are emergencies.

Yes — thermal imaging plus an acoustic leak detector lets us locate concealed leaks without breaking walls speculatively. Once we pin the spot, we open the smallest possible patch (10–15 cm typical), make the repair, and patch + finish the wall as part of the job.

Yes — same-day swap available with stocked Ariston and GE units (most popular sizes for Dubai apartments and villas). Old unit removed, new unit hung, brackets re-anchored if needed, water and electrical reconnected, full pressure test before we leave.

Yes, treat it as urgent. The smell usually means a dry P-trap (rare-use bathroom or floor drain) or a building-side stack vent issue. We diagnose on first visit and either prime the trap, clear the line, or coordinate with your building MEP for stack-side issues.

A typical Dubai apartment bathroom — strip-out, waterproofing, tiling, fixtures, paint, glass — runs 3 to 4 weeks once materials are on site. Villa bathrooms with bigger footprints and stone finishes can run 5 to 6 weeks. The schedule slips most often on materials (imported stone, custom shower screens), not on labour.

Heavily dependent on scope. Cosmetic refresh (paint, flooring, kitchen surfaces, bathroom updates) — 6 to 10 weeks. Structural / extension renovations with DM approvals, MEP rerouting, and new bathrooms — 4 to 7 months. We share a milestone schedule with your BOQ so the timeline isn't a guess.

Yes — for villa renovations and commercial fit-outs we run the full approval cycle: DM building modifications, DEWA load applications and disconnect / reconnect, DCD fire-and-life-safety where required, civil-defence-approved emergency lighting and exit signage in fit-outs. Approval lead times are factored into the project schedule.

6-month workmanship warranty on labour applies; the bigger guarantee on a renovation is materials. Stone, tile, plumbing fixtures, lighting, joinery — all of those carry their own manufacturer warranties (1 to 10 years depending on product), passed through directly to you. We document the brand and warranty terms for every component on handover.

Scheduled preventive servicing (AC twice a year, plumbing checks, electrical safety check, water heater service) plus discounted or included call-out labour for the property's common-fault categories during the contract year. After-hours dispatch fees are included for AMC properties. Out-of-scope parts and major repairs are quoted separately.

An AMC is a property-level service contract for an apartment, villa, or single shop — it covers planned maintenance and on-call repair for that one property. A Facilities Management (FM) contract is a building-level scope covering common areas, building MEP, soft services, and 24/7 staff for an entire tower or community. Different scope, different scale. We do AMCs; for FM we partner.

Yes — shops, offices, restaurants, clinics, salons. Commercial AMCs typically also include monthly walk-through inspections, priority response targets, and incident reporting suitable for landlord and insurance requirements.

Honestly — sometimes not. A small apartment with new fittings and infrequent issues is often better off on pay-as-you-go. AMCs make economic sense for villas, larger apartments with older fittings, and any commercial property. We tell you straight whether it's a good fit when you ask, instead of selling you in on principle.

Yes — we run our own duct workshop in Dubai. Galvanised rectangular and round ducts, spiral ducts, fire-rated assemblies where DCD requires. Standard fabrication lead time is 1–3 working days versus 7–14 days when fit-out contractors outsource duct work. Field-fit modifications can usually be turned around the same day.

Yes — moving runs to clear new partitions, adding branches for new rooms or zones, removing branches from walls being demolished, re-routing around new mechanical equipment, upgrading gauge or insulation for a new load. We always re-balance the system afterwards with a calibrated anemometer and issue a before/after airflow report so the modification doesn't starve other rooms on the same trunk.

Fibreglass with foil-faced vapour barrier for standard supply and return runs inside the conditioned envelope — most common, most economical. Closed-cell elastomeric (Armaflex, Aeroflex) for runs through unconditioned plenums, plant rooms, and roof voids where condensation risk is real. Fire-rated mineral wool cladding where DCD requires duct runs through fire compartments to be rated. Acoustic lining for boardrooms, hotel rooms, and clinical wards where noise transmission matters. We specify per the drawings and use case.

Operating clinics are the bulk of this work. Most refurbishments we deliver are for clinics that need to stay open during the project — operational continuity matters more than raw speed. Typical scope is phased over 2–6 weeks with treatment rooms taken out of service one at a time so reception and unaffected rooms keep earning. New ground-up clinic fit-outs are also available; we're not greenfield-only.

Yes. Our refurbishment specification is built with awareness of Dubai Health Authority expectations on infection-control finishes, clinical-grade colour-accurate lighting for aesthetic treatment, and treatment-room MEP. We don't issue DHA approvals — that's between the clinic and the regulator — but our spec is designed to support DHA-aligned operations.

Yes. Our named aesthetic clinic AMC and refurbishment clients are Sakura Beauty (Silicon Oasis), Caya, and Barvikha. References are available after the proposal stage with the clinic's written consent — we don't share contacts cold.

Dust-controlled barriers between operational zones and works zones. HEPA-filtered negative pressure where the scope warrants it. Daily clean-down of works zones. After-hours and weekend shifts where they materially reduce operational disruption. We coordinate with your clinical lead before each phase so the daily impact on patient flow is known up front, not discovered on the day.

2–6 weeks for most operating-clinic scopes. A single treatment-room refresh runs 1–2 weeks. A full 4–6 treatment-room clinic refurbishment phased to maintain operations runs 4–6 weeks. A new-premises clinic relocation fit-out (greenfield, no operational constraints) runs 8–12 weeks. Final timeline is locked in writing on the BOQ once the phasing plan is agreed.